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TERMS OF SERVICE

INSURANCE

“The limit of exposure accepted by VELO YELO LIMITED is noted at a maximum of £5000 in the event of a loss per bike. A Bike is defined as equipment associated with and accessories required to participate in the event”. In the event of loss damage of theft of bike, 20kg bag each incident shall be looked at on a case by case basis and based on depreciation of items and proof of purchase of belongs. The excess on each case is (£350/€500 for each claim.i.e the first £350/€500 is not paid by VELO YELO LIMITED.

VELO YELO LIMITED will be shipping your bike fully assembled to and from your cycling/ Triathlon event. They will be professionally racked in our fully adapted vehicle, we will only remove your wheels to allow us to secure both the frame and wheels to our individual racks. It will take out the hassle of dissembling and reassembling your bike before and after the event and the cost of renting a box. The bikes will be securely racked during travel at the front fork and also by the rear fork, this ensures that there will be no damage to each frame. Each wheel has its own fork which is free standing and free spinning. These will be secured by the skewer only which will ensure no damage to the wheels frame, rim and spokes. These cannot be touched in anyway. We do not make any adjustments to any part of your bike and advise customers to check and readjust bikes before your events, VELO YELO LIMITED will not be held responsible for pre transport damage or faults to bikes.  We will also transport a bag for you to allow you to include your wetsuit, bike shoes, helmet, CO2 canister’s or anything else you would like us transport. You can only collect/drop off your bikes at the times and locations that have been allocated on our website unless it has been pre-arranged with VELO YELO LIMITED via email. Each customer is responsible that there is no narcotics or banned substances packed with your equipment. If this is the case VELO YELO LIMITED will not be responsible for confiscation at boarder points.

SHIPPING TIMES

VELO YELO LIMITED will try to ensure that all our shipping and delivery times will be made without fail. In the event of serious accidents or extreme circumstances, VELO YELO LIMITED still intend to complete the shipping to their best of their ability and each customer will be notified. There will be no refunds giving in the event of transport times being delayed.

VELO YELO LIMITED reserve the right to cancel an event, should we not receive the numbers to justify servicing the event, we will notify you within 1 months of the event and will provide you with a full refund.

Transfer

Bookings cannot be transferred to another person. If you want to transfer your booking to another event in the same calendar year, a £20 fee will apply. If you want to transfer your booking to another event the following year, a £70 fee will apply. Transfers for the following calendar year must take place at least 4 weeks prior to the event your booked in.

REFUND

If you cancel a booking there are NO REFUNDS available. Bookings are non Transferable to a 3rd Party

LEGAL ENTITY

All Bookings made through the Velo Yelo Websites are made to Velo Yelo Limited, Co Reg Number TBC

PRIVACY POLICY

We are committed to protecting your privacy in all aspects of our business and we hope you will take the time to read this policy. This policy explains what information we collect from you and how we use that information. If we decide to change our privacy policy. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to. You are kindly requested to check back periodically for any changes to this policy. By using the VELO YELO LIMITED web site and purchasing from us, you are accepting the practices described in this Privacy Notice.

THE INFORMATION WE COLLECT AND HOW WE USE IT

When you visit the VELO YELO web sites, we may collect your IP address in order to diagnose problems or issues with our server and to improve the manner in which we sell to you, our customer. Your IP address is not used identify you in any manner but helps us to gather broad demographic information.

The VELO YELO LIMITED web site uses “cookies,” which are small pieces of information that are stored by your browser on your computer’s hard drive. Our cookies do not contain any personally identifying information, but enable us to provide a shopping cart and to store your order information between visits. If you’ve set your browser to reject cookies, you can still use our site, but will not be able to purchase items. We recommend that you leave them turned on

To request more information about an item, you must provide your e-mail address so that we may reply to your question by e-mail. This information is necessary for us to process your order, to notify you of your order status, and to fulfil orders. We do not provide any personal information such as your e-mail address or billing information to any third party.

We may use your Order Information to occasionally notify you about important changes to this policy, our terms and conditions, changes on our Web site, new features, or special offers that you may find useful. If you would rather not receive this information, you may email info@veloyelo.com (Please make sure to inform us of your wishes for each account or email address you have left with us.)

If you subscribe to the VELO YELO LIMITED’s Mailing List, we will occasionally notify you about important changes to this policy, our terms and conditions, changes on our Web site, new features, and most importantly, information and special offers that relate to your categories of interest. If you wish to modify the categories that are of interest to you or if you would rather not receive any further information, you may email info@veloyelo.com (Please make sure to inform us of your wishes for each account or email address you have left with us.)

You may also choose to provide personal information, such as your name and address, when you enter a contest. We may use this information the same way we use your Order Information.

WE PROTECT YOUR INFORMATION

The VELO YELO LIMITED web site has security measures in place to protect the loss, misuse, and alteration of the information under our control. When you place orders or access your account information, All of the customer data we collect is similarly protected against unauthorized access.

LINK TO OTHER WEB SITES

The Velo Yelo website may contain links to other sites, operated by third parties, that we think may be of interest to you. Velo Yelo will not share your information with these third parties. These third parties are encouraged by us to follow appropriate privacy standards and policies, but we are not responsible for the actions of those parties, the content of their Web sites, or any products or services they may offer.

CONTACT US ABOUT OUR PRIVACY POLICY

We welcome any comments about our privacy policy [positive or negative]. Please send all feedback to info@veloyelo.com

ELECTRONIC COMMUNICATIONS

When you visit VELO YELO or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Velo Yelo Limited and protected by international copyright laws. The compilation of all content on this site is the exclusive property of VELO YELO LIMITED with copyright authorship for this collection by VELO YELO LIMITED and protected by international copyright laws.

TRADE MARKS

VELO YELO LIMITED trademarks and trade dress may not be used in connection with any product or service that is not VELO YELO LIMITED, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits VELO YELO LIMITED. All other trademarks not owned by VELO YELO LIMITED or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by VELO YELO LIMITED or its subsidiaries.

LICENSE AND SITE ACCESS

VELO YELO LIMITED grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of VELO YELO LIMITED. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of VELO YELO LIMITED. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of VELO YELO LIMITED and our associates without express written consent). You may not use any meta tags or any other “hidden text” utilizing VELO YELO LIMITED name or trademarks without the express written consent of VELO YELO LIMITED. Any unauthorized use terminates the permission or license granted by VELO YELO LIMITED. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of VELO YELO LIMITED so long as the link does not portray VELO YELO LIMITED, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any VELO YELO LIMITED logo or other proprietary graphic or trademark as part of the link without express written permission.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. VELO YELO LIMITED reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant and its VELO YELO LIMITED associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, VELO YELO LIMITED adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant and its associates and sub licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify VELO YELO LIMITED or its associates for all claims resulting from content you supply. VELO YELO LIMITED has the right but not the obligation to monitor and edit or remove any activity or content. VELO YELO LIMITED takes no responsibility and assumes no liability for any content posted by you or any third party.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

VELO YELO LIMITED makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, VELO YELO LIMITED disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. VELO YELO LIMITED does not warrant that this site, its servers, or e-mail sent from VELO YELO LIMITED are free of viruses or other harmful components. VELO YELO LIMITED will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk. To the full extent permissible by applicable law, Velo Yelo Limited disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. VELO YELO LIMITED does not warrant that this site, its servers, or e-mail sent from VELO YELO LIMITED are free of viruses or other harmful components. VELO YELO LIMITED will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights

APPLICABLE LAW

By visiting VELO YELO LIMITED, you agree that the laws of the Country of Ireland/UK, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and VELO YELO LIMITED or its associates.

DISPUTES

Any dispute relating in any way to your visit to VELO YELO LIMITED or your purchase through VELO YELO LIMITED shall be submitted to confidential arbitration in Ireland, except that, to the extent you have in any manner violated or threatened to violate VELO YELO LIMITED intellectual property rights, VELO YELO LIMITED may seek injunctive or other appropriate relief in any state or federal court in the country of Ireland, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the American Arbitration Association. The arbitrators’ award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

These policies also govern your visit to VELO YELO LIMITED. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

© 2023 - Velo Yelo Ltd
Safe Transport for your Tri Bike